Privacy Policy.

Who we are

Elavate Marketing Group is an Australian marketing agency operating this website at elavatemarketinggroup.com. You can contact us at elavatemarketinggroup@gmail.com or 0487 077 816.

Information we collect

When you submit a form on this website (contact, callback, or offer forms), we collect:

• Your name
• Your phone number
• Optional business details you provide (business type, service interest, notes)
• Email address (only when you provide one)

We also automatically collect basic technical information such as your IP address, browser type, referring URL, and pages viewed. When you consent to cookies, we additionally receive advertising and analytics identifiers (see our Cookie Policy).

How we use your information

• To respond to your enquiry and follow up about our services
• To deliver the services you've requested
• To measure the performance of our advertising (when you've consented)
• To improve our website and offers
• To meet legal, accounting, and record-keeping obligations

We do not sell your personal information. We do not send marketing emails unless you've opted in.

Who we share it with

We share limited information with service providers who help us operate:

• Our hosting, database, and email delivery providers
• Meta (Facebook / Instagram) — advertising measurement, only when you consent
• Google — advertising measurement, only when you consent

We may also disclose information where required by Australian law.

How long we keep it

We keep enquiry and customer records for as long as needed to provide our services and to meet Australian tax and record-keeping requirements (generally 5–7 years), then delete or de-identify them.

Your rights

You can ask us to:

• Access the personal information we hold about you
• Correct information that's inaccurate or out of date
• Delete your information (where we're not legally required to keep it)
• Stop contacting you

Email elavatemarketinggroup@gmail.com and we'll respond within a reasonable time.

Security

We use reasonable technical and organisational safeguards to protect your information, including encrypted connections (HTTPS) and access controls on our systems. No online service is 100% secure — we ask you not to send sensitive information (like ID numbers or payment details) via our forms.

Changes

We may update this policy from time to time. The "Last updated" date at the top reflects the current version.

Contact

Questions or requests about this policy — elavatemarketinggroup@gmail.com.